Multi-subjects Trainings

First training company in the Tunisian Hospitality sector, our activity has grown with the Tunisian Tourism as well as with a clientele whose needs and expectations are in perpetual change.

Focused on Training and the upgrade of Hospitality and Service executives and professionals for Service Sector and Tourism, our programs are adapted to the requirements of a more demanding clientele and to the specific needs of Hotels and Resorts.

• Audit
  
  
• Planning and implementing trainings
  
  
• Hotels Upgrade

Our modules last  3 to 6-days (according to the themes, objectives and audience) .

Our goal is to improve the knowledge and hotel techniques  of your  teams in the different hotel departments.

We can  also lead your Hotel in upgrading  your services/ Classification in order  to be able to face a competitive international market or to access new markets.

Our trainings are 90 %practical and we use interactive methods that lead participants to face real life situations.

Our Methods

• On field Observations
• Mystery Shopper
• Presentations and debates
• Practical Application by exercises
• Create Technical sheets
• Evaluation
• Case Studies
• Camera
• Role-playing games

Trainings

Hospitality techniques

• Front Office: Reception Techniques
• Welcoming guest by phone
• Housekeeper Training
• Chambermaid/ Valet Training
• Restaurant Training techniques and Restaurant service
• Restaurant Sales Techniques
• Pastry Techniques
• Buffet techniques
• Bar Techniques
• International Cooking Techniques
• French gastronomy
• Italian gastronomy
• Healthy Cooking
• Oenology
• F&B : Cost control
• Butlers
• Planning Hotel Entertainment and Activities
• Flower arrangement (Arts and Techniques)
• Buffet Decoration: emphasizing on techniques and lay out